Terms & Conditions

1. Definitions

TenderAsili is a cloud-based procurement and supplier sourcing platform operated by TenderAsili Limited. It connects buyers running sourcing activities with suppliers who wish to participate in those activities.

• "Buyer" means an organization that uses TenderAsili to source goods, services or works and to prequalify or manage suppliers.
• "Supplier" means a business or individual that registers on TenderAsili to be discovered by, prequalify with, or bid on opportunities from buyers.
• "Sourcing event" means any tender, request for quotation, prequalification, or similar activity run by a buyer on the platform.
• "User" means any person who accesses or uses the platform, including buyers, suppliers, and their authorized representatives.

2. Scope and Role-Specific Terms

These general Terms apply to all users of TenderAsili. In addition, role-specific terms apply according to how you use the platform, and prevail over these general Terms in the event of a conflict for that role:

By choosing to use TenderAsili, you agree to these Terms and to our Privacy Policy and Cookie Policy, which are incorporated by reference.

3. Registration and Account Obligations

All information you provide to TenderAsili must be accurate and complete, including company name, contact names, and business details, whether provided at registration or afterwards.

You are responsible for keeping your information current and for maintaining the confidentiality of your login credentials and all activity that occurs under your account.

4. Participation in Sourcing Events

For each sourcing event, you may be presented with additional terms imposed by the buyer relating to participation in that specific event.

The buyer has final responsibility for all decisions regarding the operation and outcome of its sourcing events. A buyer and/or TenderAsili may suspend, amend, or cancel an event at any time.

TenderAsili does not control whether a buyer completes any transaction, awards any contract, or engages any supplier following a sourcing event. Participation does not guarantee any award or engagement.

5. Fees and Payment

Certain activities on TenderAsili may require payment of a fee, which will be disclosed to you before you incur it. Payments may be made via M-PESA, card (Visa/Mastercard), or bank transfer, with details shown at checkout. Card payments are processed by our payment partner using industry-standard encryption; TenderAsili does not store full card details.

Fees paid to participate in sourcing events are non-refundable except where a payment was made in error or in excess. Where a refund is due, specific evidence may be required and refunds may take up to five (5) business days to process.

6. Acceptable Use and Ethics

You agree to act ethically and lawfully in all dealings on the platform. You must notify TenderAsili and the relevant buyer if you become aware of practices inconsistent with the fair operation of a sourcing event.

You agree not to knowingly:

• interfere with, or attempt to interfere with, the proper working of the platform;
• post or transmit any unlawful, fraudulent, harassing, defamatory, or obscene content;
• upload any content containing a virus, worm, or other harmful code;
• copy, reverse engineer, or create derivative works of the platform, except to the limited extent permitted by law.

7. Information You Provide

Buyers may request information from you in the form of questionnaires or evaluation criteria, which may relate to your registration, qualifications, capability, capacity, performance, or compliance.

You represent and warrant that: (i) you will comply with all laws and regulations that apply to your participation; (ii) you have the authority to enter into these Terms; and (iii) all information you provide is accurate. Both TenderAsili and buyers are entitled to rely on the accuracy of the information you provide.

8. TenderAsili's Role

In connection with sourcing events, TenderAsili provides administrative and technology services on behalf of buyers and acts as an independent contractor. Where you communicate through the platform during a sourcing event, you consent to TenderAsili sharing those communications with the relevant buyer.

9. Marketing and Directory Consents

By using TenderAsili, you agree that we may: (i) contact you to promote, market, or operate sourcing events; (ii) identify you to buyers as a potential participant; and (iii) store your information to facilitate sourcing events, in accordance with our Privacy Policy.

10. Disclaimers and Limitation of Liability

The platform is provided on an "as available" basis. To the maximum extent permitted by law, TenderAsili is not liable for any indirect or consequential loss, or for erroneous, misapplied, or misrouted payments arising from inaccurate information provided by users.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. The parties will first seek to resolve any dispute amicably through good-faith negotiation; failing which, the dispute shall be submitted to the exclusive jurisdiction of the courts of Kenya, or to arbitration in Nairobi under the Arbitration Act where the parties so agree in writing.

12. Changes to These Terms

TenderAsili may update these Terms from time to time. Revised Terms take effect when posted on the platform, with an updated effective date and version. It is your responsibility to review the Terms periodically. Your continued use of TenderAsili after changes are posted means you accept the revised Terms.

13. Contact Us

For questions about these Terms, contact TenderAsili at contact@tenderasili.com, +254 714 555 554, or Kunde Road, Nairobi, Kenya.